Privacy Policy

PoliPerfect (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit **[www.poliperfect.com](http://www.poliperfect.com)** or interact with us, including via SMS communications.

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## 1. Information We Collect

We may collect the following personal information:

* Name
* Phone number
* Email address
* Vehicle information
* Appointment and service history
* Communication preferences (SMS/email)

Information may be collected when you:

* Fill out a form on our website
* Book an appointment
* Contact us by phone, email, or SMS
* Opt in to receive SMS notifications

## 2. How We Use Your Information

We use your information to:

* Provide and manage our services
* Confirm and remind you of appointments
* Send service-related and promotional communications
* Improve customer experience
* Comply with legal obligations

## 3. SMS Consent & Communications

If you provide your phone number and opt in, you consent to receive SMS messages from PoliPerfect.

* Message frequency may vary
* Message and data rates may apply
* Consent is not a condition of purchase

You may opt out at any time by replying **STOP** to any SMS message. For assistance, reply **HELP** or contact us directly.

We use third-party messaging providers such as **ClickSend** to deliver SMS communications.

## 4. Sharing of Information

We do **not** sell or rent your personal information.

We may share your information with:

* Trusted service providers (e.g., SMS, email, booking tools)
* Legal or regulatory authorities when required by law

All third parties are required to safeguard your information.

## 5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

## 6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

## 7. Your Rights (Canada / Quebec)

You have the right to:

* Access your personal information
* Request corrections
* Withdraw consent for communications

To exercise these rights, contact us using the information below.

## 8. Cookies & Analytics

Our website may use cookies or basic analytics tools to improve functionality and performance. You can disable cookies through your browser settings.

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

## 10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

**PoliPerfect**
Email: [info@poliperfect.com](mailto:info@poliperfect.com)
Website: [www.poliperfect.com](http://www.poliperfect.com)